Cancellation Policy

To cancel or modify your booking please contact us via email as soon as possible at BoatHarbourJettyBnB@bigpond.com 

We offer a full refund for cancellations due to COVID lockdown or travel restrictions - you can book direct with confidence 

Standard Cancellation Policy: 

We offer a full refund (less credit card processing fees) for cancellations up to 30 days prior to check-in date.

For cancellation less than 30 days, but with 14 or more days prior to check-in date, a refund of 50% of total booking payment fee will be processed (less associated credit card processing fees)

For cancellations with less than 14 days to check-in date, we are unable to provide refund.

"No Shows" are charged full accommodation payment and a refund is not available.